Privacy Policy https://toretail.com

This Personal Data Privacy Policy (hereinafter - Privacy Policy) is available on the website at https://toretail.com (hereinafter - the Site).

The use of the Site services means the User's unconditional consent to this Policy and the terms of processing his/her personal information specified therein; in case of disagreement with these terms, the User shall refrain from using the services.

1. GENERAL PROVISIONS

1.1 For the purposes of this Policy, the User's personal information shall mean:

1.1.1 Personal information that the User provides about himself/herself when registering (creating an account) or while using the services, including the User's personal data. Information mandatory for the provision of services is marked in a special way.

Personal data allowed to be processed within the framework of this Privacy Policy is provided by the User by filling in the registration form on the Website in the Registration/Personal Area section, subscribing to the company's news, filling in the feedback form, as well as may be provided including, but not limited to, when participating in questionnaires, contests, drawings, sending data of a candidate for a position for the purposes of professional development.

1.1.2. Data that are automatically transmitted to the Site services in the process of their use by means of the software installed on the User's device, including IP-address, cookie data, referrer (link of the previous page), information about the User's browser (or other programme with which the services are accessed), technical characteristics of the equipment and software used by the User, date and time of access to the services, addresses of the requested pages and other similar information.

1.1.3 Disabling cookies may make it impossible to access some parts of the site that require authorisation.

1.1.4. This Privacy Policy applies only to the Site https://toretail.com  The Site does not control and is not responsible for third party websites, to which the User can go through the links available on the Site.

1.1.5 The User's use of the Site (including access, browsing and/or use of any interactive feature) means consent to this Privacy Policy, any changes made to it and the terms of processing the User's personal data.

1.1.6. Administration of the site does not check the accuracy of personal data provided by the User of the Site, and is not responsible for the accuracy and correctness of the information provided by the User.

1.1.7 The Site collects statistics about IP-addresses of its visitors. This information is used to identify and solve technical problems, as well as to obtain statistics on the number of users and visits to the Site pages. This information helps to make the Site more convenient for Users.

1.1.8 Any other personal information not specified above (used browsers and operating systems, etc.) is subject to secure storage and non-dissemination, except as provided for in this Privacy Policy

2. PURPOSES OF PROCESSING USERS' PERSONAL INFORMATION

2.1 The site collects and stores only the personal information that is necessary for the provision of services or execution of agreements and contracts with the User, except when the legislation provides for mandatory storage of personal information for a period specified by law.

In case of receipt of a notice from the User on withdrawal of consent to the processing of personal data, the Site stops processing the User's personal data within a period not exceeding 10 working days from the date of receipt.

Notification of withdrawal of consent to the processing of personal data shall be sent to the following e-mail address: 

office@toretail.com

2.2 The Site processes the User's personal information for the following purposes:

2.2.1 Identification of the User registered on the Website according to the terms and conditions published on the Website.

2.2.2 Providing the User with access to personalised resources of the Website.

2.2.3 Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, provision of services, processing requests and applications from the User.

2.2.4 Determination of the User's location to ensure security, fraud prevention.

2.2.5 Confirmation of the accuracy and completeness of personal data provided by the User.

2.2.6 Creating an account and/or personal account with the User's consent to make purchases/transactions and/or use personalised resources.

2.2.7 Notifying the Website User of new events and activities.

2.2.8. Providing the User with effective customer and technical support in case of problems related to the use of the Website.

2.2.9. Carrying out advertising activities with the User's consent.

2.2.10. Carrying out internal marketing researches on the basis of statistical data of users.

3. TERMS OF PROCESSING PERSONAL INFORMATION OF USERS AND ITS TRANSFER TO THIRD PARTIES

3.1 The Site stores personal information of Users in accordance with the internal regulations of specific services.

3.2 The User's personal information is kept confidential, except for the cases when the User voluntarily provides information about himself/herself for public access to an unlimited number of persons. When using the Website and individual services, the User agrees that a certain part of his/her personal information becomes publicly available and public.

3.3 The Site has the right to transfer the User's personal information to third parties in the following cases:

3.3.1. the User has consented to such actions.

3.3.2 Transmission is necessary for the use of a certain service by the User or for the fulfilment of a certain agreement or contract with the User.

3.3.4 The transfer is provided for by the applicable law within the established procedure.

3.3.5 In case of sale of the Website, all obligations to comply with the terms of this Policy in relation to the personal information received by the acquirer shall be transferred to the acquirer.

3.3.6 The User agrees that the Site Administration has the right to transfer personal data to third parties, third-party organisations to perform certain actions or provide services on behalf of the company of the Site owner. Such actions may include, among other things, administration of the Sites, sending advertising and other information about products, services or events. The organisations involved in this regard undertake to ensure the confidentiality of information and guarantee its protection, and undertake to use the information obtained solely for the purposes of performing the specified actions or providing services.

3.4 Processing of the User's personal data shall be carried out without time limit by the following methods: collection, recording, systematisation, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalisation, blocking, deletion, destruction of personal data, including in personal data information systems with or without the use of automation tools. Processing of Users' personal data is carried out in accordance with the territorial legislation on personal data.

3.5 The Website Administration shall take the necessary organisational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.

3.6 The Website Administration together with the User shall take all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the User's personal data.

4. OBLIGATIONS OF THE PARTIES

4.1 The User is obliged to:

4.1.1 Provide information about personal data necessary for using the Site.

4.1.2 Update, supplement the provided information on personal data in case of changes in this information.

4.1.3 Do not disclose to third parties the login and password specified by the User during registration. In case the User suspects the security of his login and password or the possibility of their unauthorised use by third parties, the User undertakes to immediately notify the Administration of the site by sending a corresponding email to the address:

4.2 The Website Administration shall be obliged to:

4.2.1 Use the received information exclusively for the purposes specified in this Privacy Policy.

4.2.2 Ensure confidentiality of confidential information, not to disclose without prior written permission of the User, as well as not to sell, exchange, publish or disclose by other possible means the transferred personal data of the User, except as provided for in this Privacy Policy.

4.2.3 To ensure protection of the User's personal data during their processing, legal, organisational and technical measures are taken against unauthorised, unlawful or accidental access to personal data, destruction, modification, blocking, copying, provision, distribution of personal data, as well as against other unlawful actions in relation to personal data.

4.2.4 Block personal data related to the respective User from the moment of application or request of the User or his/her legal representative or authorised body for protection of the rights of personal data subjects for the period of verification in case of detection of unreliable personal data or unlawful actions.

5. LIABILITY OF THE PARTIES

5.1 The Website Administration, which has not fulfilled its obligations, shall be liable for real damage caused to the User by unauthorised use of personal data, in accordance with the territorial legislation.

5.2 In case of loss or disclosure of confidential information, the Site Administration shall not be liable if this confidential information:

5.2.1 Became public domain before its loss or disclosure.

5.2.2. was received from a third party before the moment of its receipt by the Website Administration.

5.2.3. has been disclosed with the User's consent.

6. DISPUTE RESOLUTION

6.1 Before filing a claim with the court on disputes arising from the relations between the Website User and the Website Administration, it is obligatory to submit a claim (a written proposal for voluntary dispute settlement).

6.2 Within 30 calendar days from the date of receipt of the claim, the recipient of the claim shall notify the claimant in writing of the results of the claim review.

6.3 In case of failure to reach an agreement, the dispute will be referred to the court in accordance with the territorial legislation in force.

6.4 The current territorial legislation shall apply to this Privacy Policy and relations between the User and the Website Administration.

7. ADDITIONAL CONDITIONS

7.1 The Website Administration has the right to make changes to this Privacy Policy without the User's consent.

7.2 The new Privacy Policy comes into effect from the moment of its posting on the Website, unless otherwise provided by the new version of the Privacy Policy.

7.3 Any suggestions or questions about this Privacy Policy should be communicated to office@toretail.com 

7.4 The current Privacy Policy is available at https://toretail.com/en/contentpages/privacy-policy

8. USE OF COOKIES

8.1 Cookies are used on the Site and its subdomains (hereinafter - the Site). Cookies are small text files that are stored on the User's device after the User browses the Site. The use of cookies allows you to monitor the availability of the Site and analyse data. The following types of cookies are used on the Site:

8.2 Technical cookies: they are necessary for the correct operation of the Site and auxiliary services. Such cookies allow to determine the hardware and software of the User's device; to detect errors in the operation of the Site; to test new features to improve the performance of the Site.

8.3 Authentication cookies: they are necessary to remember Users. Thanks to such files, the User does not need to re-enter authorisation data when visiting the Site again.

8.4 Analytical cookies: they allow to count the number of Users of the Site; to determine what actions the User performs on the Site (pages visited, time and number of pages viewed).

8.5 Advertising cookies: they help to analyse from which sources the User came to the Site, as well as to personalise advertising messages.

8.6 The period of storage of cookies depends on the specific type, but in any case does not exceed the period necessary to achieve the purposes of personal data processing.

8.7 When visiting the Site, the Operator requests the User's consent to the use of cookies.

8.8 To stop processing cookies, the User can change the settings of the browsers used on all devices (computer, mobile devices).

8.9 Important: if you refuse cookies, certain features of the Site may not be available, which will affect your ability to use the Site.  

Revision dated 25 March 2025